How To Test Your Pellet Stove Auger Feed Motor

The average pellet stove auger motor will last approximately 6-8 seasons running fairly consistently in season during moderate to severe climates. We have seen some go 10+ years, and some go in under a year, but the average is 6-8. As the auger feed motor is getting towards the end of its life it may grow louder in operation, have intermittent operation, inconsistency in pellet delivery to the fire pot, it may be leaking grease or flat out stop working all together.

The auger feed motor can be ‘Bench Tested’. Testing it outside the stove can allow you to ensure the motor itself is bad and not something else in the stove (most units have safety switches and features that will not allow the auger motor to run if there is a safety concern or if the device/switch itself is faulty.) To run a bench test simply get an old 2 wire cord, snip the ends and put female connectors on the wires. Connect the cord wires to the auger motor wires or leads on the motor (doesn’t matter which connects to which) and plug into a normal 120v wall outlet. With a pliers you can grip the shaft to see if there is good torque- unless your a body builder, you shouldn’t be able to stop the shaft from turning.

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All orders and purchases include lifetime technical support. With a combined 100+ years in pellet stove technical service and support, we are the pellet stove experts and will get your stove working correctly.

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  • Joanie says:

    I put brand new augar motor top and bottom I spent 3 hrs on the phone with new England stove and found my vacuum switch was bad I replaced it my pellets on start up was feed very fast the the top augar stops completely dont know what I’m doing wrong

    • Earth Sense Energy System says:

      Thanks for contacting us Joanie. Most Englander models will use a 1 RPM Counter Clockwise Motor for both the Upper & Lower, however some models do use a 2 RPM Clockwise, and some use a 4 RPM Clockwise. First off I would suggest you want to make sure the new auger motors you put in are indeed the correct RPM for your model. We can help verify that if you want to let us know which model you have. Generally during start-up more pellets will feed, if it seems overly excessive it could be an issue with the control/circuit board. I suggest making sure that the unit is thoroughly cleaned as well as the venting and making sure all door gasket seals are tight. Any blockage of ash or leak in the gaskets will slow down combustion air and will cause the stove to appear that it’s feeding to much fuel. Both of the augers are designed to run intermittent based on what the control board is signaling. If your top auger motor is stopping completely, it could be the new vacuum switch is shutting it down (again you will want to check ash build-up, gasket seals, and ensure your combustion blower appears to be operating correctly – if proper pressure is not sensed it will trip that switch and shut off the auger motor). It could also be the high limit switch or the control board. Always check the simple things first – In over 90% of the cases, the issues you are having are being caused by ash build-up in the stove and/or venting and/or gasket seals not sealing tightly around the firebox door and ash pan door if applicable.

      Hope that helps.

      Thanks,

  • T. Checksfield says:

    I have bought 2 motors from you in the last month. The first one lasted 2 weeks and the 2nd has lasted 5 days. It is breaking the gears. I have a Whitfield Advantage stove. Any ideas?

    • Earth Sense Energy System says:

      Good morning Tabatha,

      Thanks for contacting us. Very sorry to hear of the troubles going on, we are happy to help. It would be extremely rare to have two motor failures like this in such a short amount of time. Let’s take a closer look at what might be causing these augers to bind and gears to break. Two things I think we should inspect closely. 1. The Auger End Plate with the Bushing. Depending on the year of your Advantage model and specific model, you will either have an auger end plate with a brass bushing or Nylatron Bushing. Overtime this bushing wears out and can cause the auger to tweak creating a bind and higher tension on the motor then what can be handled by the motor. This would be the main thing we want to look at. 2. It’s important we check the auger shaft itself by fully pulling it out of the stove. We want to first off make sure there is nothing foreign inside the auger shaft area and secondly we want to thoroughly inspect the auger shaft itself. We have seen cases where the flight of that auger shaft can get worn over time causing play/slop. This causes fuel to become easily jammed putting higher strain on the auger motor. Let us know what you find and let us know the exact Advantage model you have (Advantage II-T, Advantage Plus, Advantage III, Etc..) so we can assist properly and get you the right parts should you need any.

      Happy to assist and get you back to 100%.

      Thanks,
      ESESstoves

  • John Shier says:

    I have a QuadraFire Castile insert and my auger motor is making a loud squeaking noise when it feeds pellets. Any idea what it could be? Auger motor was just replaced i January of 2018.

    • Earth Sense Energy System says:

      John,

      Thanks for contacting us, happy to assist. If you just recently replaced the motor it’s more than likely not coming from the motor itself. Generally motor issue noises will not be squeaking sounds. It is probably something though within the feed assembly system. Could be the nylon feed block bearing or something foreign in the auger shaft that the auger is having resistance with. My suggestions would be to completely clean out the hopper and then pull out the entire feed system – Auger Motor, Auger, etc.. as the full assembly. You can wire that to direct power to pinpoint where the noise is coming from. Thoroughly inspect the auger shaft and auger tube to ensure nothing foreign is in there. Let us know what you find, we are happy to assist. We do offer and stock all Quadra-Fire parts should you happen to need anything. We guarantee the best price and fastest shipping with lifetime tech support. https://pellethead.com/product-category/parts/stove-parts-parts-2/quadra-fire-stove-parts-parts-2/

      Hope that helps.

      Thanks,
      ESESstoves

  • Jason Galloway says:

    Please watch this vid of my noise. I have a quadrafire 1200i.

    Let me know what you think it is, the motor or shaft.

    https://youtu.be/sXhmMvzAims

    • Earth Sense Energy System says:

      Thanks for contacting us Jason. Wow, that is quite the noise to say the least. That definitely does not sound like an auger motor noise to me. Generally an auger motor noise will be a slight squeal or squeaking. That is a metal on metal grinding noise from what I can hear. I would suggest completely pulling out the auger assembly and closely inspecting the auger shaft and the auger tube that the shaft runs inside. Once pulled out you can also create a test cord and run that auger motor to direct power so you can hear it operate outside of the unit. This will let you know for sure if it’s an issue with the motor or an issue with the motor and feed spring when inside of the unit. From what I can hear in the video, it’s either something foreign that has gotten in there or the flight of the auger shaft has gotten tweaked and is creating heavy restriction within. We do offer the auger as well as the complete feed and spring assembly should you end up needing any feed system replacement parts.

      Happy to help however we can.

      Thanks,
      ESESstoves

  • Bill Cole says:

    Hi – Hope you can help. I have a 10 year old Lopi Leyden. Recently, pellets have been getting caught between the auger blade and the auger cover jamming the auger and stopping the feed process. Do you think the auger motor could be losing torque and thereby keeping the auger blade from breaking through the jammed pellets.

    I’ll try to attach a photo. Hope it works.
    /Users/billjanecole/Desktop/Jammed Auger.jpg

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