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Robert Writes In:
I’m having some issues with the thermostat which goes back to the “wake up screen” or other error messages. If I unplug the stove it seems to solve it. Just wondering if this is a common issue and whether there is an updated model or something else going on with the stove?
Mr. Pellethead Replies:
The issue here is likely as simple as the thermostat wire connections. Three wire system, Red and Green are for power and White is for communication between the wall control and main board. Dashes in the upper left screen would indicate problems with the white wire connections. Cycling the wakeup screen is a loose connection of the red or green or both wires. The interruption could be the crimped connectors at the stove terminal block or the connections inside the wall control. Could also be a pinch of the t-stat wire between the wall control and the stove.