PRIMING THE AUGER
TIP- If and when your pellet stove runs completely empty of fuel/pellets, it may take 2-5 minutes of running to “PRIME ” the auger again depending on the model.
TRY- Before starting, put a small handful of pellets in the fire-pot. Add pellets to your stoves hopper and then turn on your stove. By the time the pellets burn up in your fire-pot your auger should be primed and your stove should start to drop pellets in the fire-pot with a seamless transition.
{Note: This is only a suggestion for automatic starting stoves. Every stove is different, if you have questions or want specifics based on your model please contact us.}
The hopper had plenty of pellets but they were not coming through to the burner
Verify the auger motor and auger are turning when asked to. If not, there could be a jam in the drop chute or possibly the auger motor itself is not getting power. Isolating the auger motor and bench testing is a surefire way to find out