Quadra-Fire Mt. Vernon AE Error Codes and Service Troubleshooting

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This blog will cover the Quadra-Fire Mt. Vernon AE and Mt. Vernon AE Insert troubleshooting outline. This guide will go through operational charts, battery back-up system, control board specs, error codes, operational systems, convection blower, combustion blower, auger feed motor, firepot/burnpot auto-clean, thermocouple, igniter, power supply, door/hopper/fuel level sensors, wall control thermostat, USB cord operation, cleaning and maintenance frequency, and parts replacement list for the Mt. Vernon AE pellet stove and insert models.

If you need a replacement 12VCORD-AE for your battery backup system in your Mt. Vernon AE please click here.

If you need to replace your Mt. Vernon AE control board assembly, part SRV7000-456, please click here.

If you need to replace your Mt. Vernon AE Convection Blower/Distribution fan, part SRV7000-260, Please click here. If you need to replace you convection blower wiring harness, part SRV7034-219, please click here.

If you need to replace your Mt. Vernon AE Combustion blower/exhaust fan motor, part SRV7000-588M, Please click here.

If you need to replace your Mt. Vernon AE auger feed motor, part SRV7000-313, Please click here.

If you need to replace your Mt. Vernon AE firepot auto clean motor, part SRV7000-502, please click here. If you need a replacement wiring harness for the auto clean motor/auger motor/vacuum switch, part SRV7034-191, please click here.

If you need to replace your Mt. Vernon AE thermocouple, part SRV7000-334, SRV7034-247, please click here.

If you need to replace your Mt. Vernon AE igniter element, part SRV7000-226, SRV7000-462, please click here.

If you need to replace your Mt. Vernon AE power supply, part SRV7000-324, SRV7000-443, please click here.

If you need to replace your Mt. Vernon AE door/hopper switch, part SRV7000-375, please click here.

If you need to replace your Mt. Vernon AE door/hopper switch, part 7000-380/SRV7000-523, PLEASE CLICK HERE.

If you need to replace your Mt. Vernon AE Wall Control, part SRV7000-451, SRV7000-549, please click here.

If you need the Mt. Vernon AE diagnostic USb cord, part USBCORD-AE, please click here.

Browse all Mt. Vernon AE Parts

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  • Bryan Burbank says:

    I have a 2008 mt. Vernon that I can not get the error code “convection blower over i” to clear. I tried 2 new convection blowers with no luck. Any advice? I am thinking it’s the control board but it’s not very old.

    • Pellet Head says:

      Hey Bryan,

      Running this past our lead technicians. That’s an odd error code. As soon as I hear back I’ll follow-up ASAP.

      Thanks,

      • Pellet Head says:

        Hey Bryan, here are some notes from our lead tech on this issue and error code.

        This error code means that there is an issue with current flow in the room fan circuit. 4 causes, 1)wire harness and connector molexes, 2)room fan connection terminal corrosion, 3)motherboard connection terminal corrosion, 4)motherboard. #1 is the least expensive and usual culprit. Rule out #2, new fan.

        Hope that is helpful, if you have any further questions just let us know. Thanks!

  • Eric Hill says:

    I have a Mount Vernon AE pellet insert. On shut down, whether temp was reached or auto clean. I get a clicking noise that sounds like metal against metal every 5 sec and continues until the stove shuts down. This only happen when on the stove is shutting down. Any suggestions.

    • Pellet Head says:

      Hey Eric,

      Ran this past our lead technician – His notes on this: It’s not a clicking sound made by a motor/blower but rather a ticking or popping sound from expansion and contraction of the metals. At this point the stove has been real hot and is now cooling. I had one or two I came across in the field that were very similar and both were inserts. If I recall correctly there is a real thin layer of sheet metal between the firebox and hopper and you can duplicate it in startup if you overload the firepot at ignition and build heat fast.

      One of our other techs mentioned: Could it be happening when it is going through the auto clean? Auto clean rail noise or something from underneath the firebox floor?

      Let’s see if we can pin-point the area where the noise is coming from – if you have a stethoscope, even a child’s play one, it can really help to pinpoint the area where the noise is coming from.

      Keep us posted, happy to help.

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