The Quadra-Fire 3 Speed Control Box is used on several models. Whether you have a Classic Bay 1200, 1200i, Contour, Castile, Castile Insert, Santa Fe or Santa Fe Insert, this will be the correct control board for your model. If you have a Quadra-Fire Mt Vernon 4 Speed model you will require control box SRV7000-206. If you have a Quadra-Fire 800, 1000 or 1100i you will require control box 812-0261.
The video below here is designed to be a visual reference tool as you install and setup the programming dial correctly based on your model. Control boxes will come with an instructional pamphlet to set the dial prior to installation. Be sure to thoroughly read over the pamphlet and set your dial to the correct setting before installing. If you need to purchase a new Quadra-Fire 3 Speed Control Box, part number SRV7000-205, SRV7000-704 Please Click Here. Heatilator Eco-Choice PS35, PS50, and CAB50 models will use a similar style control box, part number SRV7058-172, SRV7058-188. This control box will also have a dial to set prior to installation. Be sure to read over the instructions and contact us if you require additional assistance.
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I have a Santa Fe freestanding stove like to know what the settings are actually at six and seven on the computer box if that can be shown thank you
Thanks for contacting us Craig. Here is the info from our technician in response to your question. There is a dial with a cutout at the base of it that will have numbers printed. Whatever number is in the cutout portion is the setting the board is on. Number 6 is the default setting for this model stove and #7 would be the +10% feed on start up setting. The other way to tell what setting the board is on is to watch for a blinking blue light when the stove is plugged in for the first minute. The light runs on a 10 sec cycle so it would blink 6 times and then pause 4 secs and then repeat for the first 60 seconds the stove is powered up. Hope this helps.
Any other questions please let us know.
Thanks,
Where do you hook the green
T coupling ground to on the 1200 series?
Thanks
How does the diagnostic setting work? I haven’t found any answers on how to run the diagnostic setting but am curious.
Hey Will,
The diagnostic setting on the Quadra-Fire control box puts power to each of the circuits on the stove to check for faults or open circuits. The stove will not run on setting zero.
Any other questions please let us know.
Quadra Fire Classic Bay 1200i no blue light and shorted out issue–
Original problem was the convection blower was not coming on. So, I unplugged stove, disconnected the two purple wires running to Snap Disk #1 for convection blower, connected them together with a paper clip, plugged stove back in and restarted it and viola, convection blower came on right away. So, I concluded that snap disk #1 was defective. However, the hot wired purple wires touched the left panel door and shorted out the stove, a very stupid mistake. I checked the fuse and it looked okay but when stove was reconnected and turned on there was zero response, and no blue light and no fan. A few questions: 1) Could snap disc #3 just be tripped, and if so where is it exactly and how does one reset it and/or test it after locating it? 2) Of, if snap disc #3 is not the issue, I suppose the control panel is fried? Is there a way to check that before ordering a new one?
Thanks very much in advance for help.
Thanks for contacting us. I just touched base with our technical team on the issue here. Notes: Fairly certain on this one based on the notes supplied that it is most likely the control board. Snap disc #3 is heat activated and typically does not get damaged with shorting issues. The only effective way to test the board is to install it into another stove that is known good and see if the issue follows. For these types of situations there is a diagnostic fee which is $45 plus $15 for signature confirmation shipment back. If you decide to have that done you can contact our service support team at 800-236-6647. If you have a local dealer in your area you can reach out to them to see if they are able to test your control board. Hope that is helpful, thanks again for reaching out.
I have a Classic Bay 1200 pellet stove.
This was in a house my daughter purchased so I have no history or know what the previous owner has tried to do to repair it.
Problem is:
it fires up on initial start but will not switch over to auto feed then goes out.
I replaced the Thermocouple and 3 speed box .
It verified with 1 blink that box setting are correct.
the printed diagram that was shipped with the box (Table 2) is a little confusing because the slot does not line up the same if using the number on top of switch. I take it using the number on the switch takes priority, please correct me if I’m wrong.
I get no green, red or amber light flashing indicating a problem with thermocouple.
I tested the Thermocouple I removed with a flame and got a reading of 20-26 MV.
I retired as a Industrial Boiler repairman and Im trying to be a dad hero and get my daughters stove working. Any suggestions would be appreciated. Thanks in advance
Hey Chuck,
Thanks for contacting us, happy to assist. The issue here is most likely that the leads are reversed. We have been running into an issue with these thermocouples where the leads are backwards which gives a negative signal that the board does not recognize. Try reversing the leads and see if that does the trick. Keep us posted. Thanks!
I have a Castile Insert and the auger motor is not running. Checked the snap discs, vacuum switch and auger motor. all tested good. So I replaced the control box that I order from you last week. The auger motor still does not run, but now the convection blower also will not come on when I hand feed pellets. If I replace the new control box with the old one, the convection blower does come on. Did I get a bad control box?
Thanks for the message Rick, we are happy to help. Please call in and speak with our technical department. They can walk through troubleshooting with you on the feed, make sure the board is set correctly and assist if there is a board issue. 800-236-6647.
1200i. Unit powers on. Blue light is blinking correct for my unit. Exhaust motor does not power on. Jumped the motor and the motor is working fine.
Does the vacuum switch work before or after the exhaust motor? If after, what could be causing this?
Thanks for contacting us Corey, happy to help.
The vacuum switch engages and locks in after the exhaust motor starts up and it senses proper pressure.
I would suggest tracing the exhaust motor wires back to the junction box. Check all connections and if you have a multi-meter lets see if we can pinpoint where power is being lost. Could potentially be a wiring connection issue, junction box issue or control box issue being the motor works fine when running to direct power. Start with the basics and keep us posted. Thanks.
Castile freestanding would ignite but not feed after start. Thermo coupler replaced twice- same problem. Purchased new control box from you and set up as instructed. Original condition exists- start up and ignition but no continuous feed
Thanks for contacting us Thomas, happy to assist. Recently we have discovered several Quadra-Fire thermocouples where the electrical connection leads need to be switched around. If you have not tried that yet, give that a go and see if anything changes. What lighting sequences are you seeing on the control box? You can call us as well if that is easier at 800-236-6647 and ask for technical support. 9-5 M-F, Sat 9-3. We’ll get this figured out and get you back to 100%.
Thanks,
Hi I have a qualifier pellet stove 1200. I cleaned it and I changed the convection motor and now I have no power at the snap one disc but I don’t know what to do can you help thanks Bob
Thanks for contacting us. Snap disc #1 will be your convection motor snap disc. This disc is normally open and closes once it reaches 145 degrees which allows the fan to come on. You can do two things to test this snap disc.
1. Create a jumper wire and bypass it – TROUBLESHOOTING ONLY – We never want to leave a safety switch bypassed. Video on how to do this: https://youtu.be/FDVkbsHS95U
2. Pull out the snap disc and with a multi-meter check for continuity. You can use a small pencil torch to heat the bottom past 145 to see if it closes. If doing this, it is best to place in a non-combustible vice or something of the sort for safety purposes.
This will let us know if the issue is with the snap disc or somewhere else. Here is the snap disc for reference – https://pellethead.com/product/quadrafire-convection-blower-snap-disc-1-oem/
Keep us posted, happy to help.
Hello! I am about to install my new Control Board that I purchased from you folks for my Classic Bay 1200 Insert. It looks like there is a piece of metal on the front of the control box preventing me from just taking the control box out. Do I need to remove the Junction Box to remove the Control board or is there an easier way that I’m not seeing?
Thanks for contacting us. Depending on the age of the 1200i it may have a metal bracket that provides additional security holding the control box in place. You can simply bend that bracket back to pull out the control box and to put in the replacement control box. Once the replacement is in you can bend the metal bracket back over for added security. Any other questions on this let us know. Keep us posted how everything is running once you have the new control box installed.
Appreciated,
Hi, My Santa Fe stove quit working, the exhaust fan comes on, I changed all 3 of the snap discs. As soon as the thermostat calls for heat the 0.7 amp fuse blows. The stove is 2007 I believe. Would it be the Control box needs replacing or how can I test the box to be sure its a bad control box?
Thanks
Thanks for contacting us. It sounds like there is a direct short causing that fuse to pop. I would suggest getting a good light and check the wiring. Look for any exposed wires touching metal or loose connections. Also, let’s take a close look at the igniter element and the mount. If the loop igniter is warped at all and touching the housing bracket it would do exactly what you are describing. Inspect the igniter, mount, and wiring carefully. Take a close look at the thermocouple wiring. Same thing, make sure wires are not exposed and connections are secure. At first thought I do not think this issue is with your control box. It could be, but more times than not this is a direct short somewhere in the stove. If you need to have the control box tested, most dealers offer a service to do so. If you do not have a dealer near you, this is a service we offer as well. Happy to help, keep us posted. Thanks!
Thank you. I have a fluke meter and will start ringing out the wires.
Perfect. Keep us posted, we’ll make sure you get back to 100%.
Thanks!
Hi, just went through checking every wire and did not find any the had a short to ground. Replaced all 3 snap discs and the fuse holder.
Same problem with fuse blowing.
Unplugged auger feed motor and tried again with no luck, same thing (I bought 10 fuses and now down to 3)
Jumpered the vacuum switch, same thing.
Turn off thermostat
Plugged in stove
Convection blower motor starts
As soon as the thermostat contact is made the Red LED by fuse blinks and stove shuts off due to fuse blowing
Last thing I can think of is the control box, I see where the previous stove owner had opened the box and broke the seals. Is there any component in the box I should look at to see if that is causing the issue?
Thanks
Bob
Good afternoon Bob, thanks for contacting us, happy to help. So your convection blower starts? Generally the convection blower would not start or come on until after the start-up cycle when the limit switch reaches proper temp and locks in. Combustion blower should start up right away, does it? Check the Combustion blower and the igniter first OR unplug everything and with the stove plugged in connect items 1 at a time until fuse blows. Be careful not to short any wires if going this route.
Keep us posted, happy to assist.
Thanks,
I have to order more fuses. I may have the convection blower and start up fan confused. Once the new fuses arrive I will try that. Thanks
Hey Bob,
Thanks for the reply. Appreciate you verifying it is the start up fan/combustion blower that is running. Sounds good, keep us posted. I would suggest checking the igniter first. You can inspect it before the fuses arrive. Take a look at the mount, see if it’s touching the housing it sits in, see if it’s warped or has any burn holes in the loop element, and check the wiring for any exposed areas and connections for proper contact. You can also do a quick OHM check on the igniter element to see if it is in range. Link here to helpful info and videos on checking the igniter ohms. Happy to help, let us know what you find.
https://pellethead.com/how-to-test-and-replace-a-stove-igniter-pellet-stove-ignition-troubleshooting/
I dont know, I just started replacing parts like the heat sensor, thermocouple and many fuses. I have not done anything with the control box or any other wiring. It was working up til last Jan or March. Where does the control box thermocouple with attach to the control box? I havent disconnected anything.
Thanks
Bob
Hey Bob,
The Thermocouple grounding wire does not connect to the control box, it just comes with all new control boxes. The grounding wire goes in line with the thermocouple connection wires and grounds to to the stove chassis. I think a person could make one of these grounding wires with some basic supplies at a hardware store. I’m sure we also have them as well and could ship if needed. Important the thermocouple is grounded and we definitely want to rule that out before deciding if a new control box is needed or not.
Keep us posted, thanks.
Hi, when connecting the thermocouple grounding wire to a thermocouple lead , I assume I can connect to either lead and then wire it to the stove chassis and also to the lead to the control box. (Like a “T” in the line with a leg to the chassis. ) If to have a diagram you can email it to me, please.
Thanks
Hey Bob,
Sincere apologies for the delay; many of our service techs are currently out. I just received this info and I am having one of our parts guys track down an instructional sheet so I can send over your way. Tech Notes: Must be connected in line with the red TC wire, the grounding wire should have a short red lead with male and female bullet connectors and the green grounding wire. Grounding wire to the frame or chassis of the stove. There are different instructions for all the stove types, especially the 1200’s.
I’ll be back in touch as soon as I have more information.
Thanks,
Hey Bob,
Our parts associate just sent over the TC Grounding Pamphlet. I have it linked here, let me know if you can open properly.
Thanks,
Hey Bob,
One more instructional pamphlet was just sent over – linked below here.
Thanks,
Hi, I am finally getting back up to my cabin this coming weekend, had ACL surgery and hopefully get a ground wire spliced into the thermocouple wiring. I looked for a ground wire connection as shown in your diagram but have not found one. Going to try and make one myself. Hopefully this starts the stove and stops blowing fuses.
Thanks for the links to the diagrams. The original wiring did not have a ground wire as shown.
Bob
Hi Jim,
Added theground wire as in the diagram and as soon as it calls for heat, pop goes the fuse. I wired the themocouple as the new one came, it was different for the previous one ya might say backwards. The I wired it in the exact way the one one was and same result. I give up. Just going to buy a new pellet stove.
Thanks for your help
Bob
Thanks for the message Bob, apologies on the delay. I would have to think it’s something in the junction box/wiring harness or in the control box being everything we have done and checked so far. If you do continue to try and troubleshoot we are here and will help the best we can.
Appreciated,
Hello.
Quadrafire Castile Insert.
Red call light will not come on.
Was told by one person that a bad ignitor is the likely culprit.
Checked that with multimeter per instructions on a different video, seems to check out.
Tried resetting #3 snap disc (waht a pain to get to), seems to check out.
Checked fuse.
Wondering if it is the Control Panel/Box.
Please advise.
Thanks for contacting us Jim, happy to help. Good checks on your end. Let’s check a couple more basics.
1. Let’s double check power coming out of the outlet and make sure voltage is correct.
2. Double check electrical cord connection into the stove
3. Remove the thermostat wires from the terminal port. Use a large staple or a short wire and secure between the two posts – this will allow us to see if it’s a thermostat issue.
4. Let’s do a thorough inspection of the wires coming to the junction box to make sure everything is secure.
5. Pull out the control box and re-insert it.
6. Double check the fuse continuity again with a multi-meter (sometimes they can look good to the eye but have an issue).
If we check all of that and we are still in the same boat, let’s bypass the high limit switch just to make sure there’s not an issue with the switch itself being stuck open. Troubleshooting only; video here on how to do it. https://youtu.be/FDVkbsHS95U
If nothing at that point then I would say you want to get the control box checked out. If there’s a local dealer they should be able to test it. We also offer testing services if needed.
As always make sure your stove is unplugged from the wall when working with electrical components.
Keep us posted, happy to help.
Hello
Quadrafire Santafe B-1:
Local shop no longer in business
Stove comes on – Exhaust Fan comes on – Control Box blinks red and then blinks blue calling for pellets
No pellet drop.
Jumped Vacuum switch (new last year), no change
Individually jumped each snap switch (x 3), no change
Bench tested auger motor and motor operates as expected (runs continuously)
Unplugged control board and re-connected, no change
Used meter at the connection coupling to test the voltage being sent to the motor – expected pulsing 120 volts but see 1.9 volts no pulsing.
Have I done the testing correctly and do I need a new control board?
Thank you so much for any help you can provide
Thanks for contacting us Silvio, happy to help. The only other thing we want to look at/test before determining if the control box is the issue would be the Thermocouple. Let’s check continuity on the Thermocouple. If the thermocouple looks good, then most likely our issue is the control box itself. Reference links here to the Thermocouple and Control Box for your Santa Fe. Keep us posted, happy to help.
https://pellethead.com/product/pellethead-replacement-quadrafire-heatilator-ecochoice-14-thermocouple/
https://pellethead.com/product/quadrafire-control-box-3-speed-circuit-board-oem/
Hello. I have a Castile freestanding pellet stove. I currently do not have a manual/support documentation as I moved here last year and the previous owner had this unit installed. The issue is it feeds too many pellets, quickly overwhelming the fire pot. Looking at the control box, the dial is set to 4. Is that the correct setting for this model? Will a different setting help? Any time I’ve tried changing the setting it dumps an avalanche of pellets (auger runs continuously for 10 seconds, brief pause, then repeats). Is there another possibility I need to look at?
Thanks for contacting us, happy to help. Here is a link for the Castile Fresstanding owners manual. Depending on the age of the Castile there may be some variances. https://downloads.hearthnhome.com/installManuals/7021_155.pdf. The control box dial for your Castile should be set to a 6 or 7; 99% of the time 6 will be correct – 7 will increase the fuel on start-up. Let’s make sure the board is set up correctly first. From there if the problem persists there’s a number of different things we can look at and test. Here is the board video on YouTube; feel free to comment on there if needed and we will follow up quickly and help get you back to 100%. https://youtu.be/mgfUCtbzU5c?si=VapPOA4YrECNOuGL
Thanks,
I have a user quadra fire nova 800 ( 1994) and the control box have a serial number 35504, part TASSB-93V. 12A. Is it the right one for my stoves.
Just the red light come on, I have never seen the green light on.
Everything work fine, except the engine does not receive the order to feed the stove.
I tested the engine, the fuse, the snap disc, the vacuum, both fans start at the right time, the termocouple look like new but I don’t know how to test them.
So my conclusion is that maybe the control box is not the right one. Am I right ?
Merci beaucoup… Thanks a lot for your response.
Thanks for contacting us Louis, happy to help. Yes, the Quadra-Fire 800 Nova model will use a different control box, part number 812-0261. This control box is designed for the early Quadra-Fire models including the 800 Nova, 1000, and 1100i models. Reference: https://pellethead.com/product/quadrafire-control-box-circuit-board-800-1000-1100i-oem/.
Couple questions: Does the stove feed during start-up or does it not feed at all? If it feeds during start-up but does not feed after, that would typically indicate a thermocouple issue. If it does not feed at all and you have tested the auger motor and know that the motor works, than most likely this would be a control box issue – especially with you testing the snap discs and vacuum switch.
Happy to assist, please let us know of additional questions or troubleshooting help needed.
Appreciated,
I have an older Santa Fe, been using/maintaining for years. Ending up having to replace the control box last winter, since then no issues until today, garage was cold this morning. Exhaust blower runs constantly and control box flashes the green light 3 times in a sequence. I’ve tried powering down for a few minutes then powering back up, blue light flashes normal then the green light starts flashing. Call for heat light comes on/off with thermostat, no pellets drop, no ignitor, just exhaust blower and green flashing lights.
Hi Andy, thanks for reaching out, happy to help. Generally speaking, 3 blinks from the green light will indicate an issue within the feed system. Let’s first double check your feed motor. We can test that motor to direct power to ensure it’s working correctly – video here on creating a test cord. https://youtu.be/rlmiCYI2WPk?si=V_hasKrLvHVwsnDs As you are inspecting the feed motor, let’s clean out the fuel hopper and make sure the auger shaft is not stuck or jammed. If it seems that power is not coming to the auger motor at all, it could be one of the safety sensors not allowing the motor to operate (high limit switch or vacuum switch). We can easily isolate and test these switches as well. Keep us posted, we’ll get you back up and running.
Thanks.
Easy enough, did a full clean out of the stove and when I pulled the ceramic off the thermocouple and physically touched it, it broke apart. So I twisted it back together and held it together with a pair of vise grips for an ops ck. Worked normal, until it didn’t sense a rise because I had already pulled it out of the pot. New one on order. Appreciate the help!